Layanan Pelanggan

Kami siap membantu Anda 24 jam setiap hari untuk semua kebutuhan Shopee.

Dukungan 24 Jam

Hubungi kami kapan saja untuk mendapatkan bantuan terkait layanan Shopee yang Anda butuhkan.

A delivery rider wearing a green Grab uniform stands outside a glass-fronted shop. He holds a helmet in one hand and a smartphone in the other. His green backpack is slung over his shoulders, and he appears focused on the phone. The background includes a glimpse of greenery and a restaurant interior.
A delivery rider wearing a green Grab uniform stands outside a glass-fronted shop. He holds a helmet in one hand and a smartphone in the other. His green backpack is slung over his shoulders, and he appears focused on the phone. The background includes a glimpse of greenery and a restaurant interior.
Bantuan Cepat

Tim kami siap memberikan solusi cepat untuk setiap pertanyaan atau masalah yang Anda hadapi.

A hand is holding a smartphone with a dark-themed screen displaying a shopping cart interface. The screen shows text reading 'Can't see anything here...' and a button labeled 'Explore our products'. The background appears blurry with warm, soft lighting.
A hand is holding a smartphone with a dark-themed screen displaying a shopping cart interface. The screen shows text reading 'Can't see anything here...' and a button labeled 'Explore our products'. The background appears blurry with warm, soft lighting.

Layanan pelanggan Shopee 24 jam sangat responsif dan membantu. Saya merasa puas dengan solusi yang diberikan. Terima kasih atas pelayanan yang luar biasa!

Rina S.

Two people are engaged in a transaction, with the focus on a hand holding a smartphone displaying an application. The background shows another person wearing a mask and holding a piece of clothing, suggesting an indoor setting.
Two people are engaged in a transaction, with the focus on a hand holding a smartphone displaying an application. The background shows another person wearing a mask and holding a piece of clothing, suggesting an indoor setting.

★★★★★

Kontak Layanan Pelanggan Shopee

Kami siap membantu Anda 24 jam setiap hari.

A modern store with a sleek interior is located inside a shopping mall. The store features shelves displaying various products like phone cases and accessories. There is a central table with seating, and a reception desk nearby. The mall corridor appears expansive with a polished floor and muted lighting, giving a luxurious feel. Several people are walking in the distance along the corridor.
A modern store with a sleek interior is located inside a shopping mall. The store features shelves displaying various products like phone cases and accessories. There is a central table with seating, and a reception desk nearby. The mall corridor appears expansive with a polished floor and muted lighting, giving a luxurious feel. Several people are walking in the distance along the corridor.
Layanan

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